Get in Touch
Questions about our gallery, printing services, or workshops & classes? Check our FAQ or contact us directly. We answer everything ourselves—no phone trees, no chatbots.
Contact Information
Phone
Studio Hours
Monday - Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Send Us a Message
We personally read and respond to every message.
Frequently Asked Questions
Find answers to common questions below. Can't find what you're looking for? Contact us directly.
Gallery & Artwork
You can purchase artwork directly from our online shop, visit our gallery in Kennewick, or contact us to arrange a private viewing. We accept all major credit cards, PayPal, and offer payment plans for larger purchases.
Yes! We ship throughout the United States and internationally. All artwork is professionally packaged with insurance included. Shipping costs vary based on size and destination.
Absolutely! Visit our gallery during business hours or schedule a private appointment. We're happy to show you pieces and discuss the artist's work in detail.
We want you to love your purchase. If you're not satisfied, contact us within 14 days of delivery. Original artwork sales are final, but prints may be returned in original condition.
Printing Services
We accept TIFF, PSD, JPEG, and PDF files. For best results, provide files at 300 DPI at the intended print size. We can also work with RAW files from most cameras.
We stock Hahnemuhle Photo Rag, German Etching, Canson Platine Fibre Rag, and Epson Premium papers. Each has unique characteristics suited to different artwork styles. Visit our services page for details.
Standard turnaround is 3-5 business days. Rush orders (24-48 hours) are available for an additional fee. Large orders or complex projects may require more time.
Yes! We offer test strips and small proofs before committing to a full print run. This ensures color accuracy and paper selection meet your expectations.
Workshops & Classes
Check our workshop schedule on Facebook or call us directly at (509) 582-8861. Registration is first-come, first-served. Payment is required to secure your spot.
We offer classes for all levels, from complete beginners to advanced artists. Each workshop listing indicates the recommended skill level. Visit our workshops page for current offerings.
Most workshops include materials. Specific requirements are listed in each class description. For painting classes, you may bring your own supplies if preferred.
Yes! One-on-one mentoring sessions are $75/hour. Contact us to discuss your goals and schedule a session.
Orders & Payments
We accept Visa, MasterCard, American Express, Discover, PayPal, and cash/check for in-person purchases. Payment plans are available for purchases over $500.
Contact us as soon as possible. Orders not yet in production can usually be modified or cancelled. Custom prints in progress cannot be cancelled.
You'll receive a shipping confirmation email with tracking information once your order ships. You can also log into your account to view order status.
Yes! Gift certificates are available in any amount and can be used for artwork purchases, printing services, or workshop registration. Contact us to purchase.